5.0 · 100s of Google reviews

Roof Cleaning in Dorset, Hampshire and Wiltshire

Soft-wash roof cleaning for houses, care homes, schools and businesses. Moss, algae and lichen are lifted without blasting the tiles, and the price is agreed before anyone starts.

A roof before and after soft-wash cleaning
  • 10+ Years Experience

    Trusted exterior cleaning

  • Local to You

    Based in Poole

  • 5 Star Reputation

    100s of 5 star reviews
  • Up to £10 million insurance

    Public liability on every job

Homes and commercial sites

Roof cleaning for homeowners and managed buildings

A house is priced as a one-off visit or a regular round. A school, care home, hotel, office, warehouse or multi-site portfolio is surveyed first, then booked as a project or a planned programme. Commercial and industrial enquiries are not sent through the residential quote tool.

  • Schools and educational facilities
  • Care homes and healthcare facilities
  • Hotels and hospitality
  • Offices and retail premises
  • Warehouses and industrial buildings
  • Property management companies
  • Facilities managers and managing agents
  • Multi-site commercial portfolios
City and Guilds assured soft wash training

Overview

Professional roof cleaning and long-lasting protection

Your roof is one of the most important parts of your property, protecting your home from the elements. Over time, moss, algae and lichen can accumulate, affecting its appearance and potentially contributing to blocked gutters and moisture retention.

At Pristine Clean Exteriors, our City & Guilds Assured Professional Softwash Technicians are professionally trained to safely and effectively remove organic growth using specialist roof cleaning techniques.

Before recommending a cleaning method, we assess your roof's condition, tile type and accessibility to determine the safest and most effective approach for your property.

Once cleaned, we apply a professional biocide softwash treatment to target remaining organic growth and help prevent rapid regrowth, delivering longer-lasting results backed by our 2-year moss-free guarantee.

What you get

What's included with our roof cleaning

We look at the tiles, how thick the growth is, and how the roof can be reached safely. You know what is included before the work starts.

  • Professional assessment of your roof's condition, tile type and level of moss, algae and lichen growth
  • Expert advice on the safest and most effective roof cleaning method for your property
  • Careful removal of moss and organic debris using specialist roof cleaning equipment
  • Thorough cleaning of roof tiles using methods appropriate to their condition
  • Professional biocide softwash treatment to target remaining organic growth and help prevent regrowth
  • Gutter clearance to remove moss and debris dislodged during the roof cleaning process
  • Final inspection of the completed works, backed by our 2-year moss-free guarantee
  • A clean and tidy finish, with all accessible debris removed from the working areas
A roof before and after soft-wash cleaning, seen from above

What we provide

Roof cleaning services we provide

From minor moss and algae growth to heavily contaminated roofs, we provide professional roof cleaning and biocide treatments to restore your roof’s appearance, remove harmful organic growth and help protect it against future deterioration.

Roof moss removal

Professional removal of moss, algae and organic debris using specialist cleaning methods designed to restore your roof’s appearance while protecting the integrity of your roof tiles.

Roof steam cleaning

Specialist low-pressure steam cleaning to remove stubborn moss, lichen, algae and built-up contamination, restoring the appearance of your roof without unnecessary high-pressure washing.

Biocide softwash treatment

Professional application of specialist biocide treatments to target remaining organic growth, inhibit regrowth and help keep your roof cleaner for longer, backed by our 2-year moss-free guarantee.

Gutter clearing and debris removal

Thorough removal of moss, leaves and accumulated debris from gutters and accessible roof areas to help restore effective rainwater drainage and reduce the risk of blockages, overflowing gutters and associated damp problems.

Looking for something more specific? We also provide Gutter Clearing, Driveway Cleaning, Render Cleaning, Conservatory Roof Cleaning and Solar Panel Cleaning.

A roof mid-clean, with moss still thick along the gutter and cleaner tiles above

How we help

When you need a roof clean

Moss, algae and organic growth can gradually build up on your roof, affecting its appearance, retaining moisture and potentially contributing to long-term deterioration. We can help if you are:

  • Experiencing excessive moss, algae or lichen growth on your roof tiles
  • Dealing with moss and debris falling from your roof and blocking gutters or downpipes
  • Concerned about moisture retention in roof tiles, which can contribute to deterioration and frost damage
  • Noticing damp patches or signs of water ingress potentially linked to blocked drainage or roof deterioration
  • Seeing discolouration, staining or organic growth affecting the appearance of your property
  • Looking to protect and extend the lifespan of your roof through professional cleaning and biocide treatment
  • Wanting to restore your roof's appearance without the unnecessary expense of replacing otherwise serviceable tiles
Tell us about the problem

Why choose us

Why choose Pristine for your roof cleaning

With over 10 years' experience, we soft wash roofs carefully. City & Guilds trained technicians, qualified to clean a roof without damaging it.

10+ years of experience

Experienced cleaners working on homes, care homes, schools and commercial buildings.

City & Guilds technicians

Qualified to soft wash a roof and render without damaging the surface.

Clear communication throughout

A text the day before, a confirmed visit, and a price you already know.

Respect for your property

Paths, planting and pets are kept in mind, and the area is left tidy.

Our process

How your roof clean is carried out

  1. The Pristine instant quote form

    1. Tell us about your roof

    Contact us and tell us about your roof, including any moss, algae or other concerns. We'll gather a few details to understand your requirements.

  2. Dean and Charlie from Pristine Clean Exteriors

    2. Discuss your estimate

    A member of our team will contact you to discuss the cleaning process and provide an initial estimate over the phone. If you're happy, we may arrange a property survey to confirm the requirements.

  3. Example Pristine booking confirmation

    3. Receive your quote and book

    We'll provide a clear, written quotation outlining the recommended cleaning methods and agreed work. Once accepted, we'll confirm your booking and arrange a suitable date.

  4. A roof being cleaned, with moss cleared from the tiles

    4. Complete your roof clean

    Our trained technicians carry out the agreed roof cleaning, biocide treatment and any additional services included in your quote, leaving your property clean, tidy and your roof protected.

Pricing

Clear and transparent roof cleaning pricing

Professional roof cleaning from £800.

Every roof is different. We provide tailored quotations based on your roof's size, condition and accessibility, with no hidden costs.

Our specialist biocide treatment includes a 2-year moss-free guarantee, subject to our guarantee terms, giving you long-lasting results and peace of mind.

Discuss your roof clean
The same roof before and after cleaning

What to avoid

Mistakes we help you avoid

Improper roof cleaning methods can cause unnecessary damage, shorten the lifespan of your roof and lead to costly repairs. Our professional approach helps protect your property while delivering long-lasting results.

Using excessive pressure

High-pressure washing can damage roof tiles, dislodge protective coatings and force water beneath tiles. We use appropriate cleaning methods to minimise these risks.

Ignoring moss and organic growth

Moss retains moisture and can contribute to tile deterioration, blocked gutters and drainage problems. Early treatment helps prevent more expensive issues developing.

Cleaning without biocide treatment

Removing visible moss alone may leave behind organic growth. Our specialist biocide treatments help inhibit regrowth and keep your roof cleaner for longer.

Using inexperienced contractors

Incorrect cleaning techniques and inadequate safety precautions can result in costly damage. Our trained technicians use specialist equipment and proven methods to clean your roof safely and professionally.

Dean and Charlie from Pristine Clean Exteriors

Peace of mind

Roof cleaning, protection and aftercare

Our professional roof cleaning service includes specialist biocide treatment, backed by our 2-year moss-free guarantee, subject to our terms and conditions.

We take care to protect your property throughout the cleaning process, remove associated debris and carry out a final inspection, leaving your roof clean, treated and protected against organic regrowth.

Areas we cover

Roof cleaning from Poole to Weymouth, Salisbury and Hampshire

We are based in Poole and cover the towns inside this radius, out to Weymouth, Salisbury and west Hampshire.

View areas we cover

Common questions

Frequently asked questions

What types of roofs do you clean?

We clean most types of residential and commercial roofs, including concrete, clay and slate tiles. Our team assesses your roof's condition and recommends the most suitable cleaning method to achieve the best results.

How much does professional roof cleaning cost?

Our professional roof cleaning services start from £800 + VAT (£960 including VAT). Prices vary depending on roof size, condition, accessibility and cleaning requirements. We provide a clear, personalised quotation with no hidden costs.

What methods do you use to clean roofs?

We use specialist roof scraping, low-pressure steam cleaning and biocide softwash treatments. The most appropriate method depends on your roof's condition and tile type, ensuring effective cleaning while minimising the risk of damage.

How long does a roof clean take?

Most residential roof cleaning projects take approximately 2 days to complete. Larger properties or roofs requiring additional treatment may take longer. We'll advise you of the expected timeframe before work begins.

Will roof cleaning damage my roof tiles?

When carried out correctly using suitable methods, professional roof cleaning minimises the risk of damage. Our trained technicians assess your roof beforehand and use specialist equipment and techniques appropriate for your roof type and condition.

Does roof cleaning include moss removal and biocide treatment?

Yes, our comprehensive roof cleaning service includes moss removal and specialist biocide treatment where specified in your quotation. The biocide targets remaining organic growth and helps prevent moss, algae and lichen from returning.

Do you offer a guarantee on your roof cleaning services?

Yes. We provide a 2-year moss-free guarantee following our specialist biocide treatment, subject to our terms and conditions, giving you added peace of mind and long-lasting protection against moss regrowth.

What areas do you cover for roof cleaning?

Pristine Clean Exteriors provides professional roof cleaning services throughout Dorset, Hampshire, Wiltshire and Somerset, including Poole, Bournemouth, Christchurch, Weymouth, Salisbury and surrounding areas. Contact our team to confirm availability in your location.

Get a roof cleaning quote in under 60 seconds.

Customer feedback

Five-star reviews from local customers

With hundreds of five-star Google reviews, the reputation has been built on turning up when agreed, clear communication and a consistent clean.

  • Roof cleaning

    “Excellent service, clean and tidy. Explained the process thoroughly, the roof looks totally clean now, practically new. Was covered in moss and splodges. Well pleased.”
    Louise Warrilow
  • Roof cleaning and gutters

    “We had the roof cleaned and treated and the gutters cleared. The guys were very professional and polite. They were careful working around the dog, and all the moss was cleared from the ground. Would definitely recommend.”
    Brian Johnson
  • Windows and roof cleaning

    “Charlie is polite and professional. After a window clean he quoted us for a roof clean, which has just been completed. He kept me informed throughout. The roof looks 100% better and I would definitely recommend them.”
    Sue Bridle
  • Gutters, fascia and soffits

    “The gutters, soffits, fascia and bargeboards had been badly neglected. They quoted quickly. Everything now looks amazingly clean and it has completely transformed the property. Can highly recommend.”
    David Robinson
  • Exterior cleaning

    “Charlie has renewed the look of our very tired building. He did an excellent job. Very happy with the results. Charlie is reliable, honest and very professional. Would definitely recommend.”
    Sammy Orchard
  • Roof cleaning

    “Great company. They took care, time and effort to repair and clean the roof in atrocious weather.”
    Checkatrade review · BH22
  • Roof and patio cleaning

    “We had a very large roof with a lot of moss. They stripped it off and applied a treatment. Competitive quote, on time, and they left the site clean and tidy. Really friendly, and they power washed the patio as well.”
    Checkatrade review · BH22
  • Gutter clearing

    “Turned up when arranged, explained exactly how they would proceed, and were extremely tidy. Friendly, courteous and in uniform. Work completed as quoted. We will call them back for the exterior cleaning.”
    Checkatrade review · BH18
  • Gutter cleaning

    “Charlie was excellent at keeping me informed, and the job itself was done properly. I highly recommend Pristine Clean.”
    Checkatrade review
  • Gutters, fascia and soffits

    “Charlie did an excellent job cleaning our gutters, fascias and soffits. We would recommend him for this kind of work.”
    Facebook review
  • Gutter clearing

    “So quick to respond. Within two hours they were up the ladders with efficient equipment. Will definitely book them again.”
    Facebook review
  • Window cleaning

    “Incredible window cleaner. Done a cracking job on my house.”
    Facebook review
Free guide: 7 costly mistakes when hiring someone for roof cleaning

Help and advice

7 costly mistakes when hiring a roof cleaner

Choosing a roof cleaner on price alone can leave you with damaged tiles, moss that returns, or a mess on the paths. The guide explains seven mistakes worth avoiding.

A house with moss across the roof, ready for a professional clean

Get started

Need a reliable and professional roof cleaner?

Call 0800 852 7896 or request a free quote.

WhatsApp