Shops and offices
Shop fronts and office glass cleaned so the building looks open and looked-after.
5.0 · 100s of Google reviews
High Level Window Cleaning in Dorset, Hampshire and Wiltshire
Pure-water window cleaning for shops, offices, schools and buildings that need a reach or a cherry picker. The price is agreed before anyone starts.
10+ Years Experience
Trusted exterior cleaning
Local to You
Based in Poole
5 Star Reputation
100s of 5 star reviewsUp to £10 million insurance
Public liability on every job
Homes and commercial sites
High level window cleaning for homeowners and managed buildings
A house is priced as a one-off visit or a regular round. A school, care home, hotel, office, warehouse or multi-site portfolio is surveyed first, then booked as a project or a planned programme. Commercial and industrial enquiries are not sent through the residential quote tool.
- Schools and educational facilities
- Care homes and healthcare facilities
- Hotels and hospitality
- Offices and retail premises
- Warehouses and industrial buildings
- Property management companies
- Facilities managers and managing agents
- Multi-site commercial portfolios
Overview
High level window cleaning done properly
Glass above a normal pole is not a house round. A water-fed pole, a reach, or a cherry picker is chosen for the building, so the glass, frames and sills are cleaned without anyone working unsafely.
The visit is planned around the site. You know the scope and the price before the first clean.
What you get
What's included with our high level window cleaning
We start with the glass, how it can be reached, and who is using the building. The visit is then written down, so you know exactly what is included.
- Glass, frames, sills and doors on the elevations we agreed
- Pure water, so there is no detergent left to streak
- A pole, reach or cherry picker, chosen for the height
- A one-off clean, or a visit written into a regular programme
- A reminder before the visit, so the site knows we are coming
- An invoice after the agreed work, not cash left at reception
What we provide
High level window cleaning for managed buildings
From a shop front to a multi-storey office, the clean is planned around the glass and the access. The building stays open while the work is done.
Care homes
Quiet visits planned around residents, with access agreed before anyone arrives.
Schools
Holiday and term-time visits, including high glass where it can be reached safely.
Taller homes
First-floor and hard-to-reach glass on houses, where a normal round cannot get to it.
Looking for something more specific? We also provide Window Cleaning, Exterior Building Cleaning, Gutter Clearing and Facilities Maintenance.
How we help
When the glass is out of reach
High glass films over just the same as a ground-floor pane. We regularly help customers who are:
- Looking at glass above a shop, office or stairwell that a normal pole cannot reach
- Managing a school, care home or hotel that has to stay open
- Tired of high windows being left out of a standard clean
- Needing a cherry picker where ladders are not the safe option
- Preparing a building for a viewing, inspection or a planned programme
Why choose us
Why choose Pristine for high level window cleaning
With over 10 years' experience, the access is chosen for the building. You know the scope and the price before the first visit.
10+ years of experience
High glass on shops, offices, schools, care homes and taller houses.
City & Guilds technicians
Pure-water cleaning, with the reach set for the height.
Clear communication throughout
The site is told before the visit, and the scope is written down.
Respect for the building
Access, planting and live areas are kept in mind, and the site is left tidy.
Our process
How your high level window clean is carried out
1. Tell us about the building
Send the glass, the height and how the site is used. Photographs help if a survey is not booked straight away.
2. Survey and price
We look at the access. You get the scope and the price before anyone starts. It is not sent through the residential quote tool.
3. Complete the agreed work
The clean is carried out as agreed. You are told before the visit, and invoiced after the work.
Clear pricing
A price agreed before anyone goes up
High level window cleaning is priced from the glass, the height and the access. A cherry picker is not given the same price as a house round, and the job is not sent through the residential quote tool.
One survey can cover a single building or a list of sites. You know what has been agreed before the first visit, with nothing added on the day.
What to avoid
Mistakes we help you avoid
Ladders where a reach is needed
High glass is only cleaned where it can be reached safely. A cherry picker is used when that is the right access.
A house price for a commercial building
The quote names the elevations and the access. It is not a residential window price.
No written scope
You should know which glass is included before the team arrives.
A visit that disrupts a live site
Schools, care homes and shops need the clean planned around who is using the building.
Peace of mind
Guarantees & aftercare
Every clean is backed by our 24-hour satisfaction guarantee. If any part of the agreed glass falls below the usual standard, tell us within 24 hours and we return to put it right.
A return visit can sit on a facilities programme where the building needs a regular clean.
Pristine Clean Exteriors holds public liability insurance of up to £10 million.
Areas we cover
High level window cleaning from Poole to Weymouth, Salisbury and Hampshire
We are based in Poole and cover the towns inside this radius, out to Weymouth, Salisbury and west Hampshire.
View areas we coverCommon questions
Frequently asked questions
What counts as high level window cleaning?
Glass that a standard house round cannot reach safely. That can be a shop front, an office, a school, or the upper floors of a house. The access is a longer pole, a reach, or a cherry picker.
Do you use ladders?
Only where it is the safe way to reach the glass. Higher work is done from a pole or a cherry picker, and only where the site allows it.
Do I need to be in?
Not if the access was agreed. Managed buildings are told before the visit so the site is not surprised.
How is it priced?
From the glass, the height and the access. There is no flat house price, and it is not sent through the residential quote tool.
Can this sit on a maintenance programme?
Yes. A one-off clean is fine. A school, care home, hotel or office can have the glass written into a planned programme.
How do I pay?
An invoice after the agreed work. Direct Debit or bank transfer. Cash is not left at reception.
What if I am not happy with the clean?
Tell us within 24 hours and we return to put the agreed glass right. Public liability cover is up to £10 million.
Is pure water used?
Yes. The glass, frames and sills are cleaned with purified water so there is no detergent left to streak.
Customer feedback
Five-star reviews from local customers
With hundreds of five-star Google reviews, the reputation has been built on turning up when agreed, clear communication and a consistent clean.
Roof cleaning
“Excellent service, clean and tidy. Explained the process thoroughly, the roof looks totally clean now, practically new. Was covered in moss and splodges. Well pleased.”
Louise Warrilow Roof cleaning and gutters
“We had the roof cleaned and treated and the gutters cleared. The guys were very professional and polite. They were careful working around the dog, and all the moss was cleared from the ground. Would definitely recommend.”
Brian Johnson Windows and roof cleaning
“Charlie is polite and professional. After a window clean he quoted us for a roof clean, which has just been completed. He kept me informed throughout. The roof looks 100% better and I would definitely recommend them.”
Sue Bridle Gutters, fascia and soffits
“The gutters, soffits, fascia and bargeboards had been badly neglected. They quoted quickly. Everything now looks amazingly clean and it has completely transformed the property. Can highly recommend.”
David Robinson Exterior cleaning
“Charlie has renewed the look of our very tired building. He did an excellent job. Very happy with the results. Charlie is reliable, honest and very professional. Would definitely recommend.”
Sammy Orchard Roof cleaning
“Great company. They took care, time and effort to repair and clean the roof in atrocious weather.”
Checkatrade review · BH22 Roof and patio cleaning
“We had a very large roof with a lot of moss. They stripped it off and applied a treatment. Competitive quote, on time, and they left the site clean and tidy. Really friendly, and they power washed the patio as well.”
Checkatrade review · BH22 Gutter clearing
“Turned up when arranged, explained exactly how they would proceed, and were extremely tidy. Friendly, courteous and in uniform. Work completed as quoted. We will call them back for the exterior cleaning.”
Checkatrade review · BH18 Gutter cleaning
“Charlie was excellent at keeping me informed, and the job itself was done properly. I highly recommend Pristine Clean.”
Checkatrade review Gutters, fascia and soffits
“Charlie did an excellent job cleaning our gutters, fascias and soffits. We would recommend him for this kind of work.”
Facebook review Gutter clearing
“So quick to respond. Within two hours they were up the ladders with efficient equipment. Will definitely book them again.”
Facebook review Window cleaning
“Incredible window cleaner. Done a cracking job on my house.”
Facebook review
Help and advice
7 costly mistakes when hiring a high level window cleaner
Choosing on price alone can leave you with missed glass, unsafe access, or a clean that was never agreed in writing. The guide explains seven mistakes worth avoiding before you trust someone with the building.
Need the high glass cleaned?
Call 0800 852 7896 or request a survey for the shop, office, school or building.