Schools
Holiday and term-time visits planned around the site, including high glass where access allows.
5.0 · 100s of Google reviews
Facilities Maintenance in Dorset, Hampshire and Wiltshire
Planned exterior maintenance for schools, care homes, hotels, offices and multi-site portfolios. Window cleaning, gutters, roofs, façades and hard surfaces, with the programme agreed before anyone starts.
10+ Years Experience
Trusted exterior cleaning
Local to You
Based in Poole
5 Star Reputation
100s of 5 star reviewsUp to £10 million insurance
Public liability on every job
Homes and commercial sites
Facilities maintenance for homeowners and managed buildings
A house is priced as a one-off visit or a regular round. A school, care home, hotel, office, warehouse or multi-site portfolio is surveyed first, then booked as a project or a planned programme. Commercial and industrial enquiries are not sent through the residential quote tool.
- Schools and educational facilities
- Care homes and healthcare facilities
- Hotels and hospitality
- Offices and retail premises
- Warehouses and industrial buildings
- Property management companies
- Facilities managers and managing agents
- Multi-site commercial portfolios
Overview
Facilities maintenance done properly
A live site needs dates that are kept, a scope that is written down, and operatives who can work around residents, pupils, guests or staff. A planned programme sets which buildings are cleaned, how often, and what is included.
Glass, gutters, roofs, façades and hard surfaces can sit on one schedule. It is arranged from a site survey, not through the residential window-cleaning quote tool.
What you get
What's included with our facilities maintenance
We start with the buildings, how they are used, and what has to stay open while the work is done. The programme is then written down, so you know exactly what is included.
- A written scope for glass, gutters, roofs, façades or hard surfaces
- A visit pattern agreed around the site, including holidays where that suits
- The same team briefed on access, residents, pupils and live areas
- High-level work only where it can be reached safely
- A reminder before each visit, so the site knows we are coming
- An invoice after the agreed work, not cash left at reception
What we provide
Planned exterior maintenance for managed buildings
From one building to a list of sites, the outside is kept on a programme. The work is specified for the property, then repeated on the dates that were agreed.
Care homes
Quiet, regular visits so residents and visitors see a looked-after building without disruption.
Hotels, offices and retail
Glass, gutters and the approach kept so the building looks open and looked-after.
Multi-site portfolios
One survey can cover a list of buildings, with the same scope and the same reporting.
Looking for something more specific? We also provide Window Cleaning, Gutter Clearing, Roof Cleaning and Exterior Building Cleaning.
How we help
When you need a facilities programme
The programme is for buildings that need the outside looked after on a schedule, not a one-off guess. We regularly help customers who are:
- Managing a school, care home, hotel, office or industrial site
- Tired of contractors who turn up once and then disappear
- Needing glass, gutters, roofs and hard surfaces on one schedule
- Responsible for more than one building and wanting one point of contact
- Preparing for an inspection, a viewing or a change of managing agent
Why choose us
Why choose Pristine for facilities maintenance
With over 10 years' experience, we combine the cleaning with the organisation a facilities manager actually needs: a written scope, a date that is kept, and a team who can work on a live site.
10+ years of experience
Exterior cleaning for homes, care homes, schools and commercial buildings.
A scope that is written down
Glass, gutters, roofs, façades and hard surfaces specified before the programme starts.
Clear communication throughout
A reminder before each visit, and one point of contact for the sites on the contract.
Dates that fit the site
Visits planned around term dates, residents, guests and the hours the building is open.
Our process
How your facilities programme is set up
1. Tell us about the sites
Send the buildings, what needs doing, and how the site is used. A single building or a list of sites can go on the same enquiry.
2. Survey and programme
We look at access, the finishes and what has to stay open. You get a written scope and a price before anyone starts.
3. Scheduled visits
The agreed work is carried out on the dates we set. You are told before each visit, and invoiced after the work.
Clear pricing
A programme priced after a site survey
Once we understand the buildings and how they are used, the price is based on the scope and how often the work is needed. You know what has been agreed before the first visit, with nothing added on the day.
Send the sites, or photographs if that is easier, and we can advise on the likely cost before a survey is booked. One survey can cover a single building or a list of sites on the same contract.
What to avoid
Mistakes we help you avoid
A contractor who only comes once
A programme only works if the next visit is already in the diary. The dates are agreed before the work starts.
No written scope
Glass, gutters, roofs and hard surfaces are listed. Nothing is assumed, and nothing extra is added on the day.
Work that disrupts a live site
Schools, care homes and hotels need the visit planned around who is using the building.
Cash at reception
The invoice follows the agreed work. There is no cash to leave, and no clean means no charge for that visit.
Peace of mind
Guarantees & aftercare
If any part of an agreed visit falls below our usual standard, tell us within 24 hours and we'll return and put it right, free of charge.
Pristine Clean Exteriors holds public liability insurance of up to £10 million, so the building is covered while the work is being carried out.
Areas we cover
Facilities maintenance from Poole to Weymouth, Salisbury and Hampshire
We are based in Poole and cover the towns inside this radius, out to Weymouth, Salisbury and west Hampshire.
View areas we coverCommon questions
Frequently asked questions
What can a facilities programme include?
Window cleaning, gutter clearing, roof cleaning, exterior building cleaning and pressure washing of hard surfaces. The scope is written for the buildings you manage. Each service is specified, not assumed.
Do you work with schools, care homes and managing agents?
Yes. The programme is built for live sites: schools, care homes, hotels, offices, warehouses and multi-site portfolios. Access, term dates and who is using the building are agreed before the first visit.
How is facilities maintenance priced?
From a site survey. The price depends on the buildings, the scope and how often the work is needed. You get that price before anyone starts. It is not priced through the residential window-cleaning quote tool.
Can one contract cover more than one site?
Yes. One survey can cover a single building or a list of sites. The scope and the reporting stay the same across the contract.
Do we need to be on site for every visit?
Not if we have the access that was agreed. We'll send a reminder before the visit so reception, the site team or the managing agent knows we are coming.
How do we pay?
By invoice after the agreed work, usually by bank transfer. There is no cash to leave at reception. A visit that does not happen is not charged.
What if the standard is not right?
Tell us within 24 hours of the visit and we'll return and put the agreed work right, free of charge. The work is covered by public liability insurance of up to £10 million.
Can a homeowner use this page?
A single house is better booked as the service you need, such as window cleaning, gutter clearing or roof cleaning. This programme is for managed and commercial buildings.
Customer feedback
Five-star reviews from local customers
With hundreds of five-star Google reviews, the reputation has been built on turning up when agreed, clear communication and a consistent clean.
Roof cleaning
“Excellent service, clean and tidy. Explained the process thoroughly, the roof looks totally clean now, practically new. Was covered in moss and splodges. Well pleased.”
Louise Warrilow Roof cleaning and gutters
“We had the roof cleaned and treated and the gutters cleared. The guys were very professional and polite. They were careful working around the dog, and all the moss was cleared from the ground. Would definitely recommend.”
Brian Johnson Windows and roof cleaning
“Charlie is polite and professional. After a window clean he quoted us for a roof clean, which has just been completed. He kept me informed throughout. The roof looks 100% better and I would definitely recommend them.”
Sue Bridle Gutters, fascia and soffits
“The gutters, soffits, fascia and bargeboards had been badly neglected. They quoted quickly. Everything now looks amazingly clean and it has completely transformed the property. Can highly recommend.”
David Robinson Exterior cleaning
“Charlie has renewed the look of our very tired building. He did an excellent job. Very happy with the results. Charlie is reliable, honest and very professional. Would definitely recommend.”
Sammy Orchard Roof cleaning
“Great company. They took care, time and effort to repair and clean the roof in atrocious weather.”
Checkatrade review · BH22 Roof and patio cleaning
“We had a very large roof with a lot of moss. They stripped it off and applied a treatment. Competitive quote, on time, and they left the site clean and tidy. Really friendly, and they power washed the patio as well.”
Checkatrade review · BH22 Gutter clearing
“Turned up when arranged, explained exactly how they would proceed, and were extremely tidy. Friendly, courteous and in uniform. Work completed as quoted. We will call them back for the exterior cleaning.”
Checkatrade review · BH18 Gutter cleaning
“Charlie was excellent at keeping me informed, and the job itself was done properly. I highly recommend Pristine Clean.”
Checkatrade review Gutters, fascia and soffits
“Charlie did an excellent job cleaning our gutters, fascias and soffits. We would recommend him for this kind of work.”
Facebook review Gutter clearing
“So quick to respond. Within two hours they were up the ladders with efficient equipment. Will definitely book them again.”
Facebook review Window cleaning
“Incredible window cleaner. Done a cracking job on my house.”
Facebook review
Help and advice
7 costly mistakes when hiring a facilities contractor
A cheap contract can mean missed visits, a scope that was never written down, or a team who cannot work around a live site. These are the mistakes worth avoiding before you hand over the outside of the building.
Need a planned programme for the outside of the building?
Call 0800 852 7896 or request a survey for one site or a list of buildings.